{"id":4172,"date":"2025-11-17T15:04:28","date_gmt":"2025-11-17T14:04:28","guid":{"rendered":"https:\/\/www.campingdeslacs.fr\/frequently-asked-questions-camping-des-lacs\/"},"modified":"2026-03-19T15:07:32","modified_gmt":"2026-03-19T14:07:32","slug":"frequently-asked-questions-camping-des-lacs","status":"publish","type":"page","link":"https:\/\/www.campingdeslacs.fr\/en\/frequently-asked-questions-camping-des-lacs\/","title":{"rendered":"FAQ – Frequently Asked Questions"},"content":{"rendered":"\n
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Frequently Asked Questions<\/h1>\n\n\n\n
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General<\/p>\n\n\n\n

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Is the camping VACAF approved?<\/strong><\/summary>\n

yes<\/p>\n<\/details>\n\n\n\n

Are pets allowed in all areas of the camping?<\/strong><\/summary>\n

yes, they must be kept on a lead in all areas (including on the pitch). We happily welcome dogs and cats. There are many animals at the camping, so the risk of fights is high if pets are not kept on a lead. <\/p>\n<\/details>\n\n\n\n

Is the camping secure at night?<\/strong><\/summary>\n

yes, with a warden present 24\/7<\/p>\n<\/details>\n\n\n\n

Can we pay for the booking and activities with holiday vouchers?<\/strong><\/summary>\n

Only accommodation services can be paid for with ANCV holiday vouchers (paper or connect).<\/p>\n<\/details>\n\n\n\n

What are the refund conditions in case of cancellation?<\/strong><\/summary>\n

To be refunded in case of cancellation, you must have taken out Campez Couvert cancellation insurance. This insurance covers many situations: illness, transport problems, rescheduled leave, etc. <\/p>\n<\/details>\n\n\n\n

Is it possible to change my booking?<\/strong><\/summary>\n

Yes, subject to availability. In this case, you must contact us by phone (0545318903) or by email (info@campingdeslacs.fr).<\/p>\n<\/details>\n\n\n\n

Is a deposit required?<\/strong><\/summary>\n

yes: – for pitches: \u20ac20 deposit for the access badge – for rentals: \u20ac350 deposit (damage)<\/p>\n<\/details>\n